Follow your booking calendar
Use the owner dashboard to review the booking information and occupancy available for your property. Check arrival and departure dates when discussing owner stays or planned work with the team. Confirm a personal-use block with Purple before making travel arrangements, particularly where guest reservations already exist.
Understand the numbers alongside the statement
A booking total and an owner payout are different figures. Review your statement for the agreed management share, operating expenses and adjustments. Ask the team to explain a cancellation, refund or cost you cannot reconcile. The management-fees guide explains the questions to ask.
Access is arranged during onboarding
Purple provides owner access as part of the property onboarding process. Ask the team for your access instructions and a walkthrough of the information available for your unit. This page introduces the service; it is not a public login page or a separate software subscription.
A useful walkthrough for owners
During your demonstration, ask to see how upcoming bookings, occupied dates, check-in and checkout details are displayed. Confirm the update timing and how to request an expense explanation, maintenance follow-up or owner stay. Financial documents and permissions can depend on your management arrangement; confirm the exact access provided.
Managing from outside Dubai or across several units
Agree a primary contact, approval process and reporting routine with the management team. For multiple homes, keep each unit’s booking and expense records identifiable so one property’s performance does not hide another’s downtime. Explore management for overseas and portfolio owners or submit your property for review.
Updated 21 September 2026 · Purple Holiday Homes