Document the fit-out
Create a signed inventory with condition photographs, item specifications and care instructions. Record warranty details and replacement lead times. Identify specialist finishes that need particular cleaning products or approved contractors.
Agree the response process
Define who approves repairs, what information accompanies a cost request and how urgent issues are escalated. Ask how guest damage is documented and pursued under the relevant booking terms and coverage; recovery should never be assumed.
Read the costs with the booking record
Review the management share and operating charges alongside reservations, downtime and maintenance. Purple OS provides owner booking and occupancy visibility; discuss the reporting and access supplied for your property.
Assess the actual service
For a villa, penthouse or apartment with specialist equipment, request a property review covering access, housekeeping, maintenance and guest capacity. A luxury address alone does not establish the service scope. Submit your home for assessment.
Updated 21 September 2026 · Purple Holiday Homes