Start with the property and service scope
Explain the building, unit type, furnishing status, availability and whether you live in Dubai. Ask what the team will handle before launch and during operation, and which responsibilities remain with you. Confirm the appropriate registration and permit route.
Ask for relevant evidence
Request examples relevant to your property type and location, with owner permission where necessary. If performance figures are provided, ask for the reporting period, available nights, property characteristics and the costs included. A city-wide average is not proof of what your unit will earn.
Compare fees and statements
Use the management-fees checklist to compare the revenue base, inclusions and deductions. Ask for a sample owner statement with private information removed. Check how expenses are approved and documented.
Understand daily operations
Discuss guest communication, arrival arrangements, cleaning checks, maintenance escalation and property inspections. Ask how access devices and the inventory are recorded. Understand the process for damage claims without assuming recovery is guaranteed.
Test owner visibility
Ask for a demonstration of the calendar and reports you will actually receive. Confirm update timing and your contact for questions. Purple’s owner dashboard guide explains the information to review during onboarding.
Review the agreement before signing
Check the notice period, fees, owner-use dates, cancellation handling, furniture ownership and handover process. Consider who controls listings, photographs and booking records, subject to platform rules and the agreement. Obtain advice on terms you do not understand.
Choose the next step
If the service fits, send Purple your property details for a scope discussion. If you already have an operator, read the handover checklist before making changes.
Updated 21 September 2026 · Purple Holiday Homes